Skip to content

Routed contact cards

Four routes with explicit response expectations instead of one form.

Marketingstartercontactroutingexpectationssupport

Live preview

full widthLive preview — open it in a new tab for the full-height version.
Open the preview in a new tab

Source

This exact file renders the preview above.

import { ArrowRight, Briefcase, LifeBuoy, MessageSquare, Newspaper } from 'lucide-react'
import Link from 'next/link'
import { Container } from '@/components/ui/layout'

/**
 * Routed contact cards
 *
 * Instead of one form for everything, four routes with explicit response
 * expectations. Setting the expectation before the enquiry is what stops the
 * follow-up email three days later asking whether anyone received it.
 */
const routes = [
  {
    icon: MessageSquare,
    title: 'General enquiry',
    description: 'Product questions, "does it do X", anything unclear.',
    response: 'Two working days',
    href: '/forms/detailed-contact',
  },
  {
    icon: LifeBuoy,
    title: 'Support',
    description: 'Something is broken. Severity routing and reproduction fields.',
    response: 'Four hours at high severity',
    href: '/forms/support-request',
  },
  {
    icon: Briefcase,
    title: 'Sales',
    description: 'Plans, procurement, security questionnaires.',
    response: 'One working day',
    href: '/forms/sales-inquiry',
  },
  {
    icon: Newspaper,
    title: 'Partnerships',
    description: 'Integrations, reselling, content and community.',
    response: 'Reviewed fortnightly',
    href: '/forms/partnership',
  },
]

export default function RoutedContactCards() {
  return (
    <section className="border-b border-line bg-canvas py-section">
      <Container>
        <div className="max-w-2xl">
          <h2 className="display-type text-2xl font-semibold text-ink-strong sm:text-3xl">
            Pick the right door.
          </h2>
          <p className="mt-3 text-md text-ink-muted">
            Four routes, each with a stated response time.
          </p>
        </div>

        <ul className="mt-10 grid gap-4 sm:grid-cols-2">
          {routes.map((route) => {
            const Icon = route.icon
            return (
              <li key={route.href}>
                <Link
                  href={route.href}
                  className="group flex h-full gap-4 rounded-xl border border-line bg-surface p-6 transition-colors hover:border-accent"
                >
                  <span className="flex size-10 shrink-0 items-center justify-center rounded-lg bg-accent-soft text-accent-soft-ink">
                    <Icon className="size-5" aria-hidden="true" />
                  </span>
                  <span className="min-w-0 flex-1">
                    <span className="flex items-center justify-between gap-2">
                      <span className="text-md font-semibold text-ink-strong group-hover:text-accent">
                        {route.title}
                      </span>
                      <ArrowRight
                        className="size-4 shrink-0 text-ink-subtle transition-transform group-hover:translate-x-0.5"
                        aria-hidden="true"
                      />
                    </span>
                    <span className="mt-1.5 block text-sm leading-relaxed text-ink-muted">
                      {route.description}
                    </span>
                    <span className="label-caps mt-3 block text-ink-subtle">
                      Response — {route.response}
                    </span>
                  </span>
                </Link>
              </li>
            )
          })}
        </ul>
      </Container>
    </section>
  )
}

components/blocks/sections/contact/routed-cards.tsx

import { ArrowRight, Briefcase, LifeBuoy, MessageSquare, Newspaper } from 'lucide-react'
import Link from 'next/link'
import { Container } from '@/components/ui/layout'

/**
 * Routed contact cards
 *
 * Instead of one form for everything, four routes with explicit response
 * expectations. Setting the expectation before the enquiry is what stops the
 * follow-up email three days later asking whether anyone received it.
 */
const routes = [
  {
    icon: MessageSquare,
    title: 'General enquiry',
    description: 'Product questions, "does it do X", anything unclear.',
    response: 'Two working days',
    href: '/forms/detailed-contact',
  },
  {
    icon: LifeBuoy,
    title: 'Support',
    description: 'Something is broken. Severity routing and reproduction fields.',
    response: 'Four hours at high severity',
    href: '/forms/support-request',
  },
  {
    icon: Briefcase,
    title: 'Sales',
    description: 'Plans, procurement, security questionnaires.',
    response: 'One working day',
    href: '/forms/sales-inquiry',
  },
  {
    icon: Newspaper,
    title: 'Partnerships',
    description: 'Integrations, reselling, content and community.',
    response: 'Reviewed fortnightly',
    href: '/forms/partnership',
  },
]

export default function RoutedContactCards() {
  return (
    <section className="border-b border-line bg-canvas py-section">
      <Container>
        <div className="max-w-2xl">
          <h2 className="display-type text-2xl font-semibold text-ink-strong sm:text-3xl">
            Pick the right door.
          </h2>
          <p className="mt-3 text-md text-ink-muted">
            Four routes, each with a stated response time.
          </p>
        </div>

        <ul className="mt-10 grid gap-4 sm:grid-cols-2">
          {routes.map((route) => {
            const Icon = route.icon
            return (
              <li key={route.href}>
                <Link
                  href={route.href}
                  className="group flex h-full gap-4 rounded-xl border border-line bg-surface p-6 transition-colors hover:border-accent"
                >
                  <span className="flex size-10 shrink-0 items-center justify-center rounded-lg bg-accent-soft text-accent-soft-ink">
                    <Icon className="size-5" aria-hidden="true" />
                  </span>
                  <span className="min-w-0 flex-1">
                    <span className="flex items-center justify-between gap-2">
                      <span className="text-md font-semibold text-ink-strong group-hover:text-accent">
                        {route.title}
                      </span>
                      <ArrowRight
                        className="size-4 shrink-0 text-ink-subtle transition-transform group-hover:translate-x-0.5"
                        aria-hidden="true"
                      />
                    </span>
                    <span className="mt-1.5 block text-sm leading-relaxed text-ink-muted">
                      {route.description}
                    </span>
                    <span className="label-caps mt-3 block text-ink-subtle">
                      Response — {route.response}
                    </span>
                  </span>
                </Link>
              </li>
            )
          })}
        </ul>
      </Container>
    </section>
  )
}

components/ui/layout.tsx

import type { ElementType, HTMLAttributes, ReactNode } from 'react'
import { cn } from '@/lib/cn'

/**
 * Layout primitives
 *
 * Five zero-JavaScript building blocks that account for the majority of
 * structure in the library. They exist so that spacing decisions are made once,
 * against density tokens, instead of being re-typed as ad-hoc utilities in
 * every section.
 */

export interface ContainerProps extends HTMLAttributes<HTMLDivElement> {
  /** `prose` narrows to a comfortable reading measure. */
  size?: 'prose' | 'narrow' | 'default' | 'wide' | 'full'
  as?: ElementType
  /** Removes the responsive horizontal gutter. */
  bleed?: boolean
}

const containerSizes = {
  prose: 'max-w-[var(--layout-prose-max)]',
  narrow: 'max-w-3xl',
  default: 'max-w-[var(--layout-content-max)]',
  wide: 'max-w-[110rem]',
  full: 'max-w-none',
} as const

export function Container({
  size = 'default',
  as: Tag = 'div',
  bleed = false,
  className,
  children,
  ...props
}: ContainerProps) {
  return (
    <Tag
      className={cn(
        'mx-auto w-full',
        containerSizes[size],
        !bleed && 'px-4 sm:px-6 lg:px-8',
        className,
      )}
      {...props}
    >
      {children}
    </Tag>
  )
}

export interface StackProps extends HTMLAttributes<HTMLDivElement> {
  direction?: 'row' | 'column'
  gap?: 'none' | 'xs' | 'sm' | 'md' | 'lg' | 'xl'
  align?: 'start' | 'center' | 'end' | 'stretch' | 'baseline'
  justify?: 'start' | 'center' | 'end' | 'between' | 'around'
  wrap?: boolean
  as?: ElementType
}

const gapMap = {
  none: 'gap-0',
  xs: 'gap-1',
  sm: 'gap-2',
  md: 'gap-gap',
  lg: 'gap-stack',
  xl: 'gap-8',
} as const

const alignMap = {
  start: 'items-start',
  center: 'items-center',
  end: 'items-end',
  stretch: 'items-stretch',
  baseline: 'items-baseline',
} as const

const justifyMap = {
  start: 'justify-start',
  center: 'justify-center',
  end: 'justify-end',
  between: 'justify-between',
  around: 'justify-around',
} as const

export function Stack({
  direction = 'column',
  gap = 'md',
  align,
  justify,
  wrap = false,
  as: Tag = 'div',
  className,
  children,
  ...props
}: StackProps) {
  return (
    <Tag
      className={cn(
        'flex',
        direction === 'column' ? 'flex-col' : 'flex-row',
        gapMap[gap],
        align && alignMap[align],
        justify && justifyMap[justify],
        wrap && 'flex-wrap',
        className,
      )}
      {...props}
    >
      {children}
    </Tag>
  )
}

export interface GridProps extends HTMLAttributes<HTMLDivElement> {
  /** Column count at the largest breakpoint; smaller breakpoints step down. */
  cols?: 1 | 2 | 3 | 4 | 5 | 6
  gap?: StackProps['gap']
  as?: ElementType
  /** Auto-fit tracks with a minimum width instead of a fixed column count. */
  minItemWidth?: string
}

const colMap = {
  1: 'grid-cols-1',
  2: 'grid-cols-1 sm:grid-cols-2',
  3: 'grid-cols-1 sm:grid-cols-2 lg:grid-cols-3',
  4: 'grid-cols-1 sm:grid-cols-2 lg:grid-cols-4',
  5: 'grid-cols-2 sm:grid-cols-3 lg:grid-cols-5',
  6: 'grid-cols-2 sm:grid-cols-3 lg:grid-cols-6',
} as const

export function Grid({
  cols = 3,
  gap = 'lg',
  as: Tag = 'div',
  minItemWidth,
  className,
  style,
  children,
  ...props
}: GridProps) {
  return (
    <Tag
      className={cn('grid', minItemWidth ? undefined : colMap[cols], gapMap[gap], className)}
      style={
        minItemWidth
          ? {
              ...style,
              gridTemplateColumns: `repeat(auto-fit, minmax(min(${minItemWidth}, 100%), 1fr))`,
            }
          : style
      }
      {...props}
    >
      {children}
    </Tag>
  )
}

export interface DividerProps extends HTMLAttributes<HTMLDivElement> {
  orientation?: 'horizontal' | 'vertical'
  /** Renders a centred text label interrupting the rule. */
  label?: ReactNode
  weight?: 'subtle' | 'default' | 'strong'
}

const dividerWeight = {
  subtle: 'border-line-subtle',
  default: 'border-line',
  strong: 'border-line-strong',
} as const

export function Divider({
  orientation = 'horizontal',
  label,
  weight = 'default',
  className,
  ...props
}: DividerProps) {
  if (orientation === 'vertical') {
    return (
      <div
        role="separator"
        aria-orientation="vertical"
        className={cn('h-full w-px self-stretch border-l', dividerWeight[weight], className)}
        {...props}
      />
    )
  }

  if (label) {
    return (
      <div className={cn('flex items-center gap-3', className)} {...props}>
        <span className={cn('h-px flex-1 border-t', dividerWeight[weight])} role="separator" />
        <span className="label-caps text-ink-subtle">{label}</span>
        <span className={cn('h-px flex-1 border-t', dividerWeight[weight])} aria-hidden="true" />
      </div>
    )
  }

  return (
    <div
      role="separator"
      className={cn('w-full border-t', dividerWeight[weight], className)}
      {...props}
    />
  )
}

Demo source — adapt to your project. Foundry is not published as a package.

Usage

Setting the expectation before the enquiry is what stops the follow-up email three days later asking whether anyone received it.

  • Every route needs a stated response time, or the promise is implied and unbounded.
  • Route to forms that genuinely exist and are genuinely different.

Variants and states

Every entry below is a genuine difference in behaviour or layout, and every one of them is visible in the preview above.

  • Four routes
  • Stated response time
  • Whole-card links

Accessibility

Whole-card links
Each route is one focus stop.
Expectations in text
Response times are readable text, not a tooltip.

Foundry implements published ARIA patterns and is tested against them. No WCAG certification is claimed — see the accessibility documentation for what is and is not covered.